
Oliver draws on a background in psychology, experience in usability, and understanding of mobile technology to identify key issues for client business strategy, and customers, and to recommend & design solutions. He has a wide range of experience evaluating and improving the end-to-end customer experience with mobile devices, portals, applications and content. Oliver has consulted to clients such as; Westpac, Qantas, ABC, Fox Sports, MySpace and Department of Education & Training.
As part of the local mobile industry Oliver plays a key role in the design and project management of the Australian Mobile Phone Lifestyle Index, which looks at mobile content usage in the local market, a project on behalf of the AIMIA Mobile Content Industry Development Group. He also co-hosts Mobile Monday Sydney, a mobile focused networking night. He was recently awarded the AIMIA Outstanding Contribution award for his work in the mobile industry.
In addition, Oliver is a judge, author and speaker on the mobile customer experience.
Twitter: @oliverw
Web: http://www.mobileexperience.com.au